Settlement Support
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Service Provider Organizations in Canada’s settlement sector are committed to supporting the resettlement, settlement, and integration of newcomers.
Settlement work is inherently collaborative and relies heavily on engagement from everyday Canadians. There are many ways Canadians can contribute to resettlement efforts.

Airport Reception Services
Global GARs arriving through the Resettlement Assistance Program (RAP) are especially in need of additional support navigating complex and unfamiliar systems to ensure they experience a safe and welcoming arrival to Canada.
Airport Reception services, including logistical and interpretation support, are provided from the moment of arrival at major Canadian international airports.
We are currently in the process of releasing updated handbooks: the Port of Entry (POE) and the Resettlement Assistance Program (RAP). These handbooks will assist Service Provider Organization (SPO) staff engaged in the delivery of POE services (i.e., the first Canadian airport where their flight will land) and RAP services to eligible clients arriving in Canada under the RAP. Once released, these handbooks will be available on our website.

Airport Reception Services
Newcomers’ experience of arriving in Canada can be stressful, and is made more difficult because of jet lag, culture shock, and language barriers.
Global GARs arriving through the Resettlement Assistance Program (RAP) are especially in need of additional support navigating complex and unfamiliar systems to ensure they experience a safe and welcoming arrival to Canada.
Airport Reception services, including logistical and interpretation support, are provided from the moment of arrival at major Canadian international airports.
We are currently in the process of releasing updated handbooks: the Port of Entry (POE) and the Resettlement Assistance Program (RAP).
These handbooks will assist Service Provider Organization (SPO) staff engaged in the delivery of POE services (i.e., the first Canadian airport where their flight will land) and RAP services to eligible clients arriving in Canada under the RAP.
Once released, these handbooks will be available on our website.
Resettlement Support
Completion of essential paperwork
Information and orientation sessions about life in Canada
Immigration Medical Examinations
Engagement activities for children and youth
Completion of initial needs assessments to determine what additional support is required
Interpretation and translation in an assortment of languages
Service provider organizations across Canada support the resettlement and settlement of thousands of refugees each year. This expertise enables the partnering organizations to respond to the needs of this unique refugee population quickly and effectively.

Settlement and
Integration Support
To ensure that GARs are respected members of our communities, develop a sense of belonging, and are able to participate fully in life in Canada, settlement organizations work closely with community partners, employers, municipalities, schools, public institutions, and Canadians.
To find out more how you can contribute, please visit our How to Help page, or connect directly with the Service Provider Organization in your local area.

Settlement and Integration Support
Recognizing that social support systems are integral to the settlement and integration process, the relationships between arriving newcomers are considered when determining where in Canada they will be destined.
However, leaving behind one’s friends, extended family, and home country is a difficult experience, and creating an entirely new life in Canada requires time and ongoing support.
To ensure that GARs are respected members of our communities, develop a sense of belonging, and are able to participate fully in life in Canada, settlement organizations work closely with community partners, employers, municipalities, schools, public institutions, and Canadians.
To find out more how you can contribute, please visit our How to Help page, or connect directly with the Service Provider Organization in your local area.


Settlement and Integration Support
Recognizing that social support systems are integral to the settlement and integration process, the relationships between arriving newcomers are considered when determining where in Canada they will be destined.
However, leaving behind one’s friends, extended family, and home country is a difficult experience, and creating an entirely new life in Canada requires time and ongoing support.
To ensure that GARs are respected members of our communities, develop a sense of belonging, and are able to participate fully in life in Canada, settlement organizations work closely with community partners, employers, municipalities, schools, public institutions, and Canadians.
To find out more how you can contribute, please visit our How to Help page, or connect directly with the Service Provider Organization in your local area.